Moorfields’ Stars is back for another year - and this year it's supported by Moorfields Eye Charity! The awards celebrate the achievements of Moorfields' staff over the past 12 months and we're delighted to be part of it.
The patient choice award
This year, to reflect the importance of patient care and the number of patient nominations received last year, a new patient-only award has been introduced; the patient choice award. This award welcomes nominations from patients past and present, friends and family of patients, carers and foundation trust members for a team or individual who has delivered exemplary patient care over the past 12 months. Your nominee(s) will have displayed behaviours and values that had a positive impact on your experience and demonstrated their commitment to going over and above to assist and support you.
The Moorfields Way
The Moorfields Way defines the way in which staff want to behave with each other and with our patients. To be a Moorfields’ Star, your nominee(s) will have demonstrated one or more of the following commitments in their delivery of exemplary patient care.
Caring – makes people feel listened to
Organised – works efficiently and goes out of their way to minimise the amount of time people are kept waiting, and keeps people informed
Excellent – makes a significant impact to the delivery of a world-class, professional service
Inclusive – makes everyone feel informed, involved and part of the team
David Probert, chief executive of Moorfields Eye Hospital, commented: ‘Last year, we received a huge number of nominations from patients telling us how caring and professional staff at Moorfields are. In my role as chief executive I am also fortunate to regularly receive letters of outstanding compliment from patients touched by the efforts of Moorfields staff who go the extra mile to demonstrate our commitments. I’m delighted to introduce the patient choice award to formally recognise teams and individuals who go over and above.’
How to nominate a team or individual
To submit a nomination you can:
- Complete the patient choice award nomination form. Please note that your comments will not be saved if you close the page without submitting your nomination.
- Complete a hard copy nomination form, located at particular Moorfields sites. Once completed you can post your nomination form in the ballot box provided, hand it to a member of staff or send it to the postal address on the back of the form.
Alternative formats are available upon request. Contact firstname.lastname@example.org or call 020 7599 2628 to request an alternative format.
Spread the word on social media and encourage others to nominate using #MoorfieldsStaff. Please do not post photos or details of your nomination online – you’ll spoil the surprise!
If you would like to share the reasons that you are nominating an individual or a team, we'd love to hear your story. Please email email@example.com.
To find out about Moorfields’ Stars of 2015, please read our spring edition of In Focus.
Please contact firstname.lastname@example.org or call us on 020 7599 2628 if you have any questions or require further information.
We look forward to receiving your nomination!